Dear Mr. Leonard, Buying and selling a home is a big step for us and having you inspect our potential home has been of great comfort to Tony and myself. We’d like to take this opportunity to thank you. The report you wrote for us was extremely thorough and informative. You took the time to explain what you were doing in a professional and calm manner, and you were articulate and very knowledgeable. You were highly recommended from friends of ours, and we will highly recommend you to other people we know.